Privacy Policy

How we handle personal information across our website, booking tools and permanent recruitment services.

1. About this Privacy Policy

This Privacy Policy explains how Disruptive Recruitment (“Disruptive Recruitment”, “we”, “us” or “our”) collects, holds, uses and discloses personal information.

It applies when you visit our website, contact us, book a call, submit an enquiry, provide a résumé or other recruitment information, engage us as a client, apply for or discuss a role, or otherwise interact with us.

Our business details are:

• Business name: Disruptive Recruitment

• Country of operation: Australia

• Website: disruptiverecruitment.com

• Email: [email protected]

2. Personal Information We Collect

The personal information we collect depends on how you interact with us.

Candidate and recruitment information

• Résumé or CV, employment history, qualifications, licences, certifications and professional memberships.

• Skills, experience, availability, salary expectations, work preferences and location preferences.

• Right-to-work information and identity documents where reasonably necessary.

• Interview notes, assessment information, reference details and feedback.

• Background, licence, qualification or reference-check results where authorised and lawful.

• Other information you choose to provide that is relevant to a role or recruitment process.

Client information

• Role briefs, position descriptions, hiring requirements, organisational structure and workplace information.

• Names and contact details of hiring managers, team members and authorised representatives.

• Commercial, billing and engagement information.

Sensitive information

In limited circumstances, recruitment information may include sensitive information, such as health information, criminal history or diversity information. We only collect sensitive information where it is reasonably necessary for our functions and where you consent, or where collection is otherwise authorised or required by law.

Website and technical information

• IP address, browser type, device information, operating system and referring website.

• Pages viewed, links clicked, appointment activity and other website usage information.

• Cookie identifiers and analytics information.

3. How We Collect Personal Information

We may collect personal information:

• directly from you through our website, forms, Calendly booking widget, email, phone, interviews and meetings;

• from a résumé, job application, professional profile or document you provide;

• from referees, former employers, qualification providers and screening providers, with appropriate authority;

• from clients, candidates, recruitment platforms, professional networks and referrals;

• from publicly available professional sources, such as business websites or professional networking profiles; and

• automatically through cookies, analytics and website technologies.

If you provide personal information about another person, you must be authorised to do so and, where required, make them aware of this Privacy Policy.

4. Why We Collect and Use Personal Information

We may collect, hold and use personal information to:

• respond to enquiries and arrange discovery or hiring calls;

• provide permanent recruitment and related services;

• assess candidate suitability, experience, qualifications and work preferences;

• match candidates with potential roles and present suitable candidates to clients;

• obtain references, verify information and conduct authorised checks;

• manage interviews, offers, placements and onboarding handovers;

• manage client, candidate and business relationships;

• prepare proposals, agreements, invoices and business records;

• operate, secure, maintain and improve our website and systems;

• send service communications and, where permitted, relevant marketing communications;

• prevent fraud, misuse and security incidents; and

• comply with legal, regulatory, insurance and record-keeping obligations.

If we cannot collect information that is reasonably necessary, we may be unable to respond to your request, assess you for a role, provide recruitment services or complete a requested transaction.

5. How We Disclose Personal Information

We may disclose personal information to:

• clients and prospective employers where relevant to a candidate’s recruitment process and with appropriate authority;

• candidates where relevant to a role, client or recruitment process;

• referees, former employers, screening providers, qualification bodies and professional advisers;

• technology, hosting, CRM, scheduling, email, communications, analytics, storage and security providers;

• accountants, lawyers, insurers, auditors and other professional advisers;

• government agencies, regulators, courts, law enforcement or other parties where required or authorised by law; and

• a purchaser, investor or adviser in connection with a proposed or completed business sale, restructure or transfer.

We do not sell personal information.

6. Direct Marketing

We may send you relevant business or recruitment updates where you have consented, where consent may lawfully be inferred, or where otherwise permitted by law.

Marketing messages will identify the sender and provide a simple way to unsubscribe. You may opt out at any time by using the unsubscribe link, replying “STOP” where available, or contacting us. We will process unsubscribe requests within the period required by law.

Opting out of marketing will not stop necessary service, appointment or recruitment communications.

7. Cookies, Analytics and Embedded Services

Our website may use cookies and similar technologies to operate the website, remember preferences, understand usage, improve performance and measure marketing activity.

We use or may use third-party services, including Calendly and HighLevel, which may collect information when you use embedded forms, scheduling tools or website features. Those providers handle information under their own privacy terms as well as under their arrangements with us.

You can control cookies through your browser settings. Blocking some cookies may affect website functionality.

8. Overseas Disclosure and Storage

Some of our technology providers process or store information outside Australia. This may include the United States and other countries where those providers or their service providers operate.

Where required, we take reasonable steps to ensure overseas recipients handle personal information consistently with applicable Australian privacy requirements. However, overseas privacy laws may differ from Australian law.

9. Security and Data Breaches

We take reasonable administrative, technical and physical measures to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

No internet transmission or storage system is completely secure. If we become aware of a data breach, we will assess and respond to it in accordance with applicable law.

10. Retention and Destruction

We retain personal information only for as long as reasonably necessary for recruitment, business, legal, insurance and record-keeping purposes. Retention periods may vary depending on the type of information and the relationship involved.

When information is no longer required, we take reasonable steps to securely destroy it or de-identify it, unless we are required or authorised to retain it.

11. Privacy Questions and Complaints

If you believe we have mishandled your personal information, contact us using the details below. Please include enough information for us to understand and investigate the issue.

We will acknowledge and investigate the complaint and respond within a reasonable time. If you are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner or another relevant regulator.

12. Third-Party Websites

Our website may link to third-party websites or services. We are not responsible for the privacy practices, security or content of those third parties. Review their privacy policies before providing information.

13. Changes to This Policy

We may update this Privacy Policy when our practices, services, providers or legal obligations change. The updated version will be published on our website with a revised “Last updated” date.